Transcribing Podcasts

The podcast has revolutionised the way we communicate content to the public, it has been perfect for; Schools, colleges, universities, businesses, the travel industry, not to mention more common forms of media such as: radio programmes, magazines, political broadcasts, religious organisations, TV commentary and newspapers.

However to be able to search for podcasts over the internet you need written content, search terms and keywords, otherwise your podcast is effectively invisible, unless you spend time and money advertising.

Providing a transcript of the full podcast or excerpts of it will help with getting good search engine results and ultimately drive more people to listen to your content. By providing a full transcript you also ensure that you do not alienate the deaf or those with slightly impaired hearing. If you can’t hear clearly, then your only option is to read. In fact the Disability Discrimination Act 1995 and the Communications Act 2003 encourages the provision of full accessible content for all broadcasts.

It is also quicker to read than listen to an audio file, you may find that some of your audience will prefer reading your podcast rather than listening.  By providing options you will not be limiting your audience.

Tips for transcribing podcasts:

  • Use Time Markers – Allow listeners to go to the point they want to hear, or they can read the transcript for that section
  • Transcribe in Intelligent Verbatim Transcription – This ensures a full, accurate transcript, removing all the ‘ums’, ‘ahs’, repetitions and other verbal habits people have. Making it easier to read and actually reduces transcription time and cost

How long does a Podcast take to transcribe?

The professional transcription industry standard allows one hour to transcribe 15 minutes of clearly recorded speech. It therefore takes a minimum of four hours to transcribe a one hour recording but this can be more depending on a number of factors including:

  • How clear the recording is
  • The clarity and speed of the voices
  • The number of people speaking
  • Background noise
  • Accents of speakers

The Benefits of Transcribing your Podcast

  • It allows you to create clickable links – Ensuring that you are always driving your listeners back to your website, which is always good etiquette
  • Reinforce the content – Some people like to have the written text in front of their eyes while listen
  • It is professional
  • Makes your content searchable – Which will drive more visitors to your site
  • Great for search engine optimization (SEO) – The transcribed files will allow you to create title, tags and description of the audio file which will be picked up by search engines whereas audio files do not currently have this ability

If you have a podcast and feel you would benefit from transcription services, then Fingertips Typing can help. Visit Fingertips Typing Services.

Written by: Cerri Killworth, Transcriber for Fingertips Typing Services.

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Transcription and Confidentiality

Definition of confidentiality

confidentiality
What is confidential data?

Any data that contains personal, sensitive or confidential information. This data might include, but not limited to:

  • Medical record, be that doctor, dentist, hospital, optometrist, any healthcare provider
  • Police records
  • School/education records
  • Government held information, such as driving licence or passport
  • Information held by social services
  • Legal proceedings or information held by a lawyer
  • Property dealings, including lettings or sales
  • Personnel/HR data, including contracts, grievances or disciplinaries

Legislation

DPA 8
8 Principles of the Data Protection Act

The Data Protection Act 1998 (DPA) is an Act of Parliament of the United Kingdom of Great Britain and Northern Ireland which defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK. The Data Protection Act (DPA) is designed to protect personal data stored on electronically.

It requires that organisations must ensure the protection of personal information, that might include name, address, date of birth, bank details. There is stronger legal protection for more sensitive information, such as:

  • ethnic background
  • political opinions
  • religious beliefs
  • health
  • sexual health
  • criminal records

Any organisation with access to personal data has a legal responsibility to adhere to DPA.

The individual whose personal data is being held is known as the data subject.

The individual who is identified as being responsible for the security of the personal data is known as the data controller.

The Information Commissioners Office (ICO) is responsible of overseeing and ensuring the DPA is followed.

Fingertips typing Services Limited Ltd is registered under the Data Protection Act acts in accordance with all the regulations set out by the ICO.

Ensuring confidentiality

Files are uploaded onto our web folders server.

Clients have a dedicated folder for their company. They can log in using a user name  and password provided by Fingertips. The client uploads their file into their Dictations To Do folder. There can be sub-folders in this folder, depending on urgency e.g. 4 hour, same day, overnight etc.

The system notifies the director that a new file is ready. Only the director and administrator has access to all folders. The manager will then transfer the file into the file that is specifically for typists. Typists only have access to that specific folder.

Once the transcription is complete, the manager will move it from the Typists folder to the client’s Transcriptions Done folder. The client can easily check the progress or completion of their files.

Clients can also send their files by YouSendIt (now called Hightail) and SendThisFile securely.

There is a strict non-disclosure policy provided by Fingertips Typing, which is adhered to by the typists.

Choosing Fingertips Typing

Fingertips has been established for over a decade, since director, Cathy Bennett, started the business. Our reputation is built on quality and trust – our transcribers are highly trained typists with experience in many different industries.

We’ve prepared this Privacy Statement to make specific reassurances that your information is kept confidential. This document will run through the different kinds of information collected and stored by Fingertips and explain what we will use it for.

Privacy Statement

Your personal details

To register for an account with Fingertips, you are required to supply your company name, your name, address, telephone number, email address and web address if applicable. This information will be used for invoicing purposes, as well as being added to the Fingertips customer database. The telephone number is used to contact the client in the event of unpaid invoices and any other work related reason that may occur.

Fingertips will not pass your personal details on to any third party.

Who can access my information?

The sub-contractors of Fingertips do not have access to the database and therefore to your information. Only the Director of Fingertips has access to the database, and the administrator who updates the database.

Visit our website for more information.

Written by Debbie Rowe, Transcriber for Fingertips Typing

 

Transcription and Oral Histories

Is there a tradition or a story that has been handed down the generations in your family? It’s not written down anywhere,  just been told, from one person to another. There must be some truth in it somewhere but it’s been added to and embellished, blurred and reimagined through time.

This telling and retelling is as old as language itself. Since Man began to form words, stories are told to the young as warnings, as lessons, as bedtime tales. Before we could write, things were passed on verbally, and still it happens today. Indigenous tribes across the world have historically passed their knowledge and experiences along the familial lines through verbal accounts and rememberings. Continue reading Transcription and Oral Histories